---
name: I need help
about: Get support from our community
title: ''
labels: question
assignees: ''

---

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**Playbook Configuration**:

My `vars.yml` file looks like this:

```yaml
Paste your vars.yml file here.
Make sure to remove any secret values before posting your vars.yml file publicly.
```

**Matrix Server:**
 - OS: [e.g. Ubuntu 21.04]
 - Architecture [e.g. amd64, arm32, arm64]

**Ansible:**
If your problem appears to be with Ansible, tell us:
- where you run Ansible -- e.g. on the Matrix server itself; on another computer (which OS? distro? standard installation or containerized Ansible?)
- what version of Ansible you're running (see `ansible --version`)

**Problem description**:

Describe what you're doing, what you expect to happen and what happens instead here.
Tell us what you've tried and what you're aiming to achieve.

**Client (please complete the following information):**
 - Device: [e.g. iPhone6]
 - OS: [e.g. iOS8.1]
 - Browser [e.g. stock browser, safari]
 - Version [e.g. 22]

<!--
The above is only applicable if you're hitting a problem with a specific device, but not with others.
We don't need this information in most cases. Delete this section if not applicable.
-->

**Additional context**
Add any other context about the problem here.