diff --git a/.github/ISSUE_TEMPLATE/i-need-help.md b/.github/ISSUE_TEMPLATE/i-need-help.md
index 20444ad54..8bf1a4da4 100644
--- a/.github/ISSUE_TEMPLATE/i-need-help.md
+++ b/.github/ISSUE_TEMPLATE/i-need-help.md
@@ -8,7 +8,9 @@ assignees: ''
 ---
 
 <!--
-NOTE: you can usually get more timely support and from more people by joining our Matrix room (also bridged to IRC). See the [Support section of our README](https://github.com/spantaleev/matrix-docker-ansible-deploy#support)
+NOTE: our FAQ page is available at https://github.com/spantaleev/matrix-docker-ansible-deploy/blob/master/docs/faq.md. It contains a list of questions and answers about configuration, installation, troubleshooting, etc. Before creating a new issue, you are encouraged to have a look at it.
+
+Also you can usually get more timely support and from more people by joining our Matrix room (also bridged to IRC). See the support section of our README.
 -->
 
 **Playbook Configuration**: